About Your Maintenance Needs

Our employees will be glad to assist you with any mechanical or equipment failures that occur. Please call 836-0155 to report all work orders. We have contracted with Golden Triangle Answering service to answer our maintenance phone after normal working hours, on weekends, and on holidays. This means that any call you have for maintenance at any time of the day or night must be made to our 836-0155 number. Any calls after the normal working hours (8:00 a.m. - 5:00 p.m., Monday through Thursday and noon Friday) will be handled by the answering service and maintenance will be sent out only for emergency repairs. If for some reason the type of problem you have is one that doesn't require immediate attention, you will be advised by the answering service and the problem will be corrected the next normal work day. Call 836-0155 twenty-four hours a day, seven days a week.

Emergency Work

Emergency Work is broken gas, water, and electrical lines. If you smell gas in your apartment, open the doors and windows, check to see if all burners are shut off and leave your apartment. Go to a neighbor's and call for help.

For water leaks or breaks, cut off the water and begin to dry the floor to prevent water damage to walls and floors. For electrical lines down, do not go near the loose wires and keep children away. For no power in the apartment, make sure the power is not out in the entire project area before you take action.

Maintenance Calls

Please report maintenance problems immediately, do not wait until after 5:00 p.m. All repairs are to be made on the apartments by trained personnel from our staff. You must not make any type of repairs. If you find a dripping faucet, clogged drain, etc., please notify the
maintenance office immediately and needed repairs will be made as quickly as possible. You will be required to pay for any damages to your apartment caused by any member of your family or guests.

Extra charges for damages by a willful act of negligence by the resident or any member of his family or guest will be assessed and is collectible in the same manner as rent. Residents are encouraged to take care of their apartments so it will not be necessary for you to have to pay for damages.